FAQs

Wifi, complementary beverages and snacks, free parking

To ensure a relaxing and personalized experience, appointments are reserved exclusively for you. I kindly ask that no additional guests attend your service, so that your time in the studio remains calm and uninterrupted.

Google pay, Apple pay, Visa, Mastercard, American Express, Discover, cash

Your satisfaction is my highest priority. If for any reason you are not completely happy with your hair, I encourage you to let me know during your appointment so I can make any adjustments right away.

If after a few days you feel something needs refining, please don’t hesitate to reach out within 15 days of your service. I will gladly invite you back to make any necessary adjustments at no additional charge.

Requests made beyond 15 days will be considered a new service and priced accordingly.

Thank you for your trust — it’s truly an honor to care for your hair.

There are no fees for canceling or rescheduling your appointments.

To ensure each guest receives the highest level of service and an exceptional experience, I kindly ask for at least 48–72 hours notice if you need to reschedule or cancel your appointment. A reminder will be sent three days prior to your scheduled service should any adjustments be needed.

While I understand that unexpected changes can arise, providing advance notice allows me the opportunity to accommodate other guests.

In the case of repeated short-notice cancellations or missed appointments without communication, a deposit may be required to secure future bookings.

Thank you for valuing my time and for supporting my small business. I truly look forward to taking care of you.